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How rp88k Handles Your Personal Information

When you open an account with rp88k and connect your DANA, OVO, or GoPay wallet, you share personal data with us — and this page explains exactly what we collect, why we collect it, and how we keep it secure.

Account Data ProtectionDANA / OVO / GoPay Wallet PrivacyCookie & Device PolicyYour Rights & AccessData Retention Rules
rp88k How rp88k Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at rp88k is built around the account and wallet flow — because that is where your most sensitive information moves. SSL encryption covers every login session and every payment instruction you send through DANA, OVO, or GoPay. Account access is protected by OTP verification on each new device, so an unrecognised login attempt is blocked before it reaches your wallet. We review data-retention schedules regularly and remove records that no longer serve a legal or operational purpose.

SSL Encryption

Every session on rp88k — from account login to wallet top-up — runs over SSL. Your payment details and personal data are encrypted in transit at all times.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention & Deletion

We keep your account data only as long as required by applicable law or active account status. Once an account is closed and the retention period lapses, personal records are deleted.

Access & Correction Rights

You have the right to request a copy of the data we hold on you, correct inaccurate details, or ask us to delete your record — subject to any legal retention obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly. We aim to respond to all data-related requests within a reasonable timeframe consistent with applicable regulations.

Live Chat Open the live chat window from your account dashboard — available around the clock for privacy queries, wallet data questions, and account-access concerns.
Email Support Send your data request to our support address listed in the account help section. Include your account ID and the specific data action you are requesting.
Account Help Centre The Help Centre inside your account contains a dedicated privacy request form — the fastest path for data-access, correction, or deletion submissions.

Common Questions About Your Privacy on rp88k

These are the questions we hear most often from account holders about how their data is handled, stored, and protected on rp88k.

We collect your name, contact details, and the e-wallet identifiers you register — DANA, OVO, or GoPay. Device and session data are also logged automatically for security purposes.

We do not sell your data. Payment data is shared only with DANA, OVO, or GoPay to process your transactions. No personal data is passed to advertisers or unrelated third parties.

Submit a data-access request through the privacy form in your account Help Centre, or contact support via live chat. Include your account ID so we can locate your record promptly.

Yes. You can request deletion through the Help Centre form or by emailing support. We will action the request subject to any legal retention obligations that apply to financial records.

We retain financial and identity records for the period required under applicable Indonesian regulations. Once that period lapses, personal data is deleted from our systems.

Payment instructions travel over SSL-encrypted connections. We receive only a transaction confirmation reference from each wallet provider — your PIN and full wallet credentials are never stored on our servers.